(Image source from: hindi.economictimes.com)

On Saturday morning, UPI (Unified Payments Interface) services in India experienced significant disruption, preventing users from conducting digital transactions. This incident marks the third occurrence of such issues within the span of a month. Both individuals and businesses throughout the nation were impacted, interrupting a crucial service that facilitates seamless monetary exchanges, which have become an integral part of financial operations in India. Reports indicate a widespread problem, with approximately 1,168 complaints filed by the afternoon. Google Pay users noted 96 issues, and Paytm users reported 23. The cause of the disruption remains unclear.

In response, the National Payments Corporation of India (NPCI) released an official statement addressing the transaction difficulties faced by users: "Currently, NPCI is dealing with intermittent technical challenges that are causing some UPI transactions to fail. We are actively working to rectify the situation and will provide updates as they become available. We apologize for any inconvenience this may have caused." Recently, the Unified Payments Interface encountered a series of outages, leading to user frustrations across the country. The latest incident on Saturday represents the third failure in the past three weeks. On April 2nd, a significant outage prompted 514 issues reported on DownDetector, with 52% of users facing difficulties while using UPI applications for money transfers. The NPCI pointed out "variations" in bank success rates, contributing to delays within the UPI network, and they collaborated closely with banks to enhance system stability.

Earlier, on March 26th, a major service interruption affected users of popular UPI applications including Google Pay and Paytm, resulting in over 3,000 complaints logged on DownDetector. Many users found themselves unable to access the service for durations of 2 to 3 hours.